1. What is B2E travel?
Answer: B2E travel focuses on providing corporate travel solutions and exclusive discounts for employees of partner companies, with options for business and personal travel.
2. How is the ticket booking process different?
Answer: The process is simple and flexible. Even if you book a ticket, you can choose to hold the ticket without confirming it. You can cancel the ticket at minimal cost, reducing risk and commitment.
3. What are the cancellation fees?
Answer: Cancellation fees are zero or almost zero, ensuring that employees and companies don’t lose significant money like in typical B2B or B2C travel scenarios.
4. How do I book or hold a ticket?
Answer: You can book or hold a ticket through our online portal or customer support. Holding a ticket allows you to lock in the price without confirming the booking, giving you flexibility.
5. Can I customize my travel package?
Answer: Yes, you can customize travel packages based on your preferences, including accommodations, flight upgrades, and additional experiences.
6. How do cancellations work?
Answer: You can cancel held or confirmed tickets with almost no cancellation fees. Holding tickets allows flexibility in finalizing travel without financial losses.
7. Is multi-currency support available?
Answer: Yes, our system supports multiple currencies, including USD, British Pound, Euro, Australian Dollar, Indian Rupee, and Saudi Riyal. This feature allows seamless international travel.
8. Do you offer international travel packages?
Answer: Yes, we offer both domestic and international travel packages with options for business, leisure, and corporate retreats.
9. What integration options are available with company systems?
Answer: Our system integrates easily with existing business applications and systems, such as ERP, HR, and finance tools. We also offer in-built options for seamless integration at an additional cost.
10. Can we enable specific dashboards for companies?
Answer: Yes, we offer API integrations for company-specific dashboards and BI tools. This allows companies to track employee travel data and generate custom reports based on their needs.
11. What types of trips can I book?
Answer: You can book a variety of trips, including business trips, personal vacations, corporate retreats, and team-building events.
12. How does the workflow for ticketing work?
Answer: The workflow allows you to hold tickets before confirming, cancel at minimal cost, and finalize your booking at a later stage, ensuring flexibility.
13. What is the cost for system integration?
Answer: Basic API integrations for company-specific needs are free. However, if there’s additional development required, it may involve a small additional cost.
14. Is travel insurance included?
Answer: Travel insurance is not automatically included but can be added to your booking at an additional cost.
15. Who can use your services?
Answer: Employees of partner companies can use our travel services, and in some cases, their family members can also benefit from special offers.
16. Do you offer loyalty programs for frequent travelers?
Answer: Yes, frequent travelers can enroll in our loyalty program, which offers additional discounts, priority booking, and other exclusive benefits.
17. How do I pay for my booking?
Answer: We accept various payment methods, including credit cards, company expense accounts, and multicurrency payments.
18. Do you offer 24/7 support during trips?
Answer: Yes, we provide 24/7 customer support to assist with any travel issues, including flight changes or accommodation concerns.
19. Can I access corporate deals for personal travel?
Answer: Yes, employees can take advantage of exclusive corporate discounts for personal travel, including vacation packages, flights, and hotels.
20. What happens if I need to modify my trip after booking?
Answer: Modifications depend on the type of booking, but we allow flexible changes with minimal or no fees, especially when holding tickets.
21. Do you assist with visa processing?
Answer: Yes, we offer visa assistance for international travel, ensuring that all necessary documentation is in order.
22. How do I check if my company is a partner?
Answer: You can check your company’s partnership status by visiting our website or contacting your HR department.
23. Are there mobile app services?
Answer: We do not offer mobile app services, but all bookings can be made through our web portal and customer support.
24. How can companies track employee travel expenses?
Answer: We offer a BI dashboard for companies to monitor travel expenses, with detailed reports on booking history and travel spend.
25. What payment options do you provide for companies?
Answer: Companies can pay via credit card, direct company billing, or multicurrency options, supporting six major currencies to ensure smooth payments.